{
    "ticket_id": "T20260427_070912_2C7B94",
    "created_at": "2026-04-27T07:09:12+02:00",
    "client_ts": "2026-04-27T06:09:12",
    "status": "closed",
    "licensed_to": "teste",
    "brand": "Audi",
    "system": "EDC17CP54",
    "other_info": "",
    "module": "SOLUTION NOT WORKING",
    "car_model": "",
    "car_year": "2025",
    "gear": "Automatic",
    "files": [
        {
            "name": "ORG_e98_int_flash.bin",
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    "client_ip": "64.145.94.114"
}