{
    "ticket_id": "T20260427_123038_7711E3",
    "created_at": "2026-04-27T12:30:38+02:00",
    "client_ts": "2026-04-27T12:29:34",
    "status": "closed",
    "licensed_to": "freestylauto",
    "brand": "Renault",
    "system": "EMS3160",
    "other_info": "",
    "module": "E85 FlexFuel",
    "car_model": "renault",
    "car_year": "2017",
    "gear": "Manual",
    "files": [
        {
            "name": "ORG_Renault_Scenic_2017__IV__1.3_TCE_GPF_140_hp_Continental_EMS3160_OBD_VR-maps.bin",
            "size": 4194304,
            "md5": "565b5e3053e9456916c5819611b04d9c",
            "type": "ORG"
        }
    ],
    "client_ip": "185.22.219.182"
}