{
    "ticket_id": "T20260427_141949_7EF871",
    "created_at": "2026-04-27T14:19:49+02:00",
    "client_ts": "2026-04-27T15:19:32",
    "status": "closed",
    "licensed_to": "shanawany",
    "brand": "Volkswagen",
    "system": "PCR 2.1",
    "other_info": "",
    "module": "SOLUTIONS",
    "car_model": "",
    "car_year": "2012",
    "gear": "Manual",
    "files": [
        {
            "name": "ORG_Volkswagen_Caddy_2004__2K__1.6_TDI_CR_90_hp_Siemens_PCR2.1_OBD_NR.bin",
            "size": 2097152,
            "md5": "3957a2bc35acc103a88705f5df2b8884",
            "type": "ORG"
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    ],
    "client_ip": "2a01:9700:865f:7800:15d0:b42a:669:3047"
}