[
    {
        "id": 1,
        "from": "client",
        "text": "SORRY I CLOSE APP AND I CANT FOUND WHERE'S MY TICKET",
        "file_url": "",
        "timestamp": "2026-04-27T14:24:17+02:00"
    },
    {
        "id": 2,
        "from": "client",
        "text": "SOLUATION FOR STAGE2 DPF EGR SPEED LIMIT OFF",
        "file_url": "",
        "timestamp": "2026-04-27T14:24:50+02:00"
    },
    {
        "id": 3,
        "from": "admin",
        "text": "stage 2 solution not available currently only stage 1",
        "file_url": "",
        "timestamp": "2026-04-27T14:28:56+02:00"
    }
]