{
    "ticket_id": "T20260428_101242_BB8F76",
    "created_at": "2026-04-28T10:12:42+02:00",
    "client_ts": "2026-04-28T11:12:39",
    "status": "closed",
    "licensed_to": "civelek",
    "brand": "Mercedes",
    "system": "_",
    "other_info": "",
    "module": "SOLUTIONS",
    "car_model": "cls320",
    "car_year": "2007",
    "gear": "Automatic",
    "files": [
        {
            "name": "ORG_mb_bosch_edc16cp31_obd_maps_wdd2193221a090208_20260428105034.bin",
            "size": 2097152,
            "md5": "5ba77498966f38d33d3ff14b51e9b3ba",
            "type": "ORG"
        }
    ],
    "client_ip": "159.146.121.132"
}