{
    "ticket_id": "T20260428_160725_C35F72",
    "created_at": "2026-04-28T16:07:25+02:00",
    "client_ts": "2026-04-28T15:07:19",
    "status": "closed",
    "licensed_to": "Bwail",
    "brand": "Renault",
    "system": "EDC16C36",
    "other_info": "",
    "module": "STAGE 1",
    "car_model": "MEGAN 3",
    "car_year": "2013",
    "gear": "Manual",
    "files": [
        {
            "name": "ORG_renault_edc16c36_bench_fullbackup_20260428150413_ext_flash.bin",
            "size": 2097152,
            "md5": "ff858418da2408a21368c095aea1e3f0",
            "type": "ORG"
        }
    ],
    "client_ip": "41.200.8.166"
}