{
    "ticket_id": "T20260428_191953_6A11FB",
    "created_at": "2026-04-28T19:19:53+02:00",
    "client_ts": "2026-04-28T18:19:52",
    "status": "closed",
    "licensed_to": "primatronic",
    "brand": "Renault",
    "system": "SIM32",
    "other_info": "",
    "module": "IMMOBILIZER",
    "car_model": "renault symbol",
    "car_year": "2010",
    "gear": "Manual",
    "files": [
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            "size": 336960,
            "md5": "dd4466a32ef0fdbf620d330384c5dfa6",
            "type": "ORG"
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    "client_ip": "102.169.117.48"
}