{
    "ticket_id": "T20260429_084811_F6C8C4",
    "created_at": "2026-04-29T08:48:11+02:00",
    "client_ts": "2026-04-29T08:48:02",
    "status": "closed",
    "licensed_to": "naranjo",
    "brand": "Volkswagen",
    "system": "SIMOS 19",
    "other_info": "",
    "module": "STAGE 1",
    "car_model": "",
    "car_year": "2023",
    "gear": "Automatic",
    "files": [
        {
            "name": "ORG__maps.bin",
            "size": 8388608,
            "md5": "66d603c64a3c611d7825a868df850ccd",
            "type": "ORG"
        }
    ],
    "client_ip": "90.167.167.17"
}