{
    "ticket_id": "T20260429_111151_E530AF",
    "created_at": "2026-04-29T11:11:52+02:00",
    "client_ts": "2026-04-29T11:11:49",
    "status": "closed",
    "licensed_to": "grine",
    "brand": "Mercedes",
    "system": "_",
    "other_info": "",
    "module": "SOLUTIONS",
    "car_model": "",
    "car_year": "2012",
    "gear": "Manual",
    "files": [
        {
            "name": "ORG_Mercedes_B_2013__W246__180_CDI__yan_auto.bin",
            "size": 4194304,
            "md5": "756c0994dbe024729fbe846bf1dc5bf7",
            "type": "ORG"
        }
    ],
    "client_ip": "2a01:cb18:3dc:500:442a:2c15:443:3218"
}