[
    {
        "id": 1,
        "from": "client",
        "text": "HELLO SIR PLEASE CHEK I NEED ADBLUE DPF OFF",
        "file_url": "",
        "timestamp": "2026-04-29T12:47:09+02:00"
    },
    {
        "id": 2,
        "from": "admin",
        "text": "hello please don t  open more than one ticket for a file",
        "file_url": "",
        "timestamp": "2026-04-29T13:00:48+02:00"
    }
]