[
    {
        "id": 1,
        "from": "client",
        "text": "EGR OFF",
        "file_url": "",
        "timestamp": "2026-04-29T13:33:27+02:00"
    },
    {
        "id": 2,
        "from": "admin",
        "text": "please done open more than one tocket for a file",
        "file_url": "",
        "timestamp": "2026-04-29T13:41:33+02:00"
    }
]