[
    {
        "id": 1,
        "from": "client",
        "text": "I NEED DTC OFF SIMOS12 P3023 P3019 P164D",
        "file_url": "",
        "timestamp": "2026-04-29T14:36:57+02:00"
    },
    {
        "id": 2,
        "from": "admin",
        "text": "veuillez ne pas ouvrir plus d un ticket sur un meme fichier",
        "file_url": "",
        "timestamp": "2026-04-29T14:41:43+02:00"
    }
]