{
    "ticket_id": "T20260429_170438_A02D29",
    "created_at": "2026-04-29T17:04:38+02:00",
    "client_ts": "2026-04-29T17:04:21",
    "status": "closed",
    "licensed_to": "zulch",
    "brand": "Ford",
    "system": "_",
    "other_info": "",
    "module": "STAGE 1",
    "car_model": "",
    "car_year": "2021",
    "gear": "-",
    "files": [
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    "client_ip": "102.39.93.196"
}