[
    {
        "id": 1,
        "from": "client",
        "text": "ems2102 ecu got code is p0420",
        "file_url": "",
        "timestamp": "2026-04-30T12:06:03+02:00"
    },
    {
        "id": 2,
        "from": "client",
        "text": "want all o2 off thank you",
        "file_url": "",
        "timestamp": "2026-04-30T12:06:15+02:00"
    },
    {
        "id": 3,
        "from": "admin",
        "text": "file already done same ticket please don t open more than one ticket for a same file you",
        "file_url": "",
        "timestamp": "2026-04-30T12:13:15+02:00"
    }
]