[
    {
        "id": 1,
        "from": "client",
        "text": "dpf egr off",
        "file_url": "",
        "timestamp": "2026-04-30T13:07:29+02:00"
    },
    {
        "id": 2,
        "from": "admin",
        "text": "svp vous devez pas ouvrir plusieurs ticket pour un seul fichier",
        "file_url": "",
        "timestamp": "2026-04-30T13:08:27+02:00"
    }
]