{
    "ticket_id": "T20260501_183719_15A0F1",
    "created_at": "2026-05-01T18:37:19+02:00",
    "client_ts": "2026-05-01T18:37:17",
    "status": "closed",
    "licensed_to": "maes",
    "brand": "Bmw",
    "system": "_",
    "other_info": "",
    "module": "-",
    "car_model": "",
    "car_year": "-",
    "gear": "-",
    "files": [
        {
            "name": "MOD_AGR___MOD_STAGE1_flash-5-1-1777644309208.bin",
            "size": 4194304,
            "md5": "1c3148c6c0a14fedf5ecd68d32f3a278",
            "type": "MOD"
        }
    ],
    "client_ip": "2a02:3100:3a75:ae00:2d68:d48:7790:406c"
}