[
    {
        "id": 1,
        "from": "client",
        "text": "FAP OFF    DTC P2455 2452 2002",
        "file_url": "",
        "timestamp": "2026-05-02T11:54:52+02:00"
    },
    {
        "id": 2,
        "from": "admin",
        "text": "deconnecter la batterie 10 min pour assurere le reset ecu svp veuillez ne pas ouvrir plusieurs tickets une le meme fichiermerci",
        "file_url": "https:\/\/1clicktune.com\/download.php?t=T20260502_115452_A8EAEC&f=SOL_20260503_093822_dpf_dtc_ORG_PICSOUBELFIRTMercedes_A_2015__W176__160_CDI__1.5__90_hp_Continental_SID307_OBD_NR.bin",
        "timestamp": "2026-05-03T09:38:22+02:00"
    }
]