{
    "ticket_id": "T20260503_104011_6464B0",
    "created_at": "2026-05-03T10:40:11+02:00",
    "client_ts": "2026-05-03T09:40:08",
    "status": "closed",
    "licensed_to": "chabour2",
    "brand": "Audi",
    "system": "MD1CS004",
    "other_info": "",
    "module": "STAGE 1",
    "car_model": "Q5 2.0 TDI 204 HP",
    "car_year": "2024",
    "gear": "Automatic",
    "files": [
        {
            "name": "ORG_Audi_Q5_2017__FY__40_TDI__2.0__190_hp_Bosch_MD1CS004_OBD_VR.bin",
            "size": 6291456,
            "md5": "4a7f7202633085fa455ea252aa036e6b",
            "type": "ORG"
        }
    ],
    "client_ip": "154.121.24.141"
}