{
    "ticket_id": "T20260503_120833_E725CA",
    "created_at": "2026-05-03T12:08:33+02:00",
    "client_ts": "2026-05-03T11:06:33",
    "status": "closed",
    "licensed_to": "Benyahia",
    "brand": "Mercedes",
    "system": "_",
    "other_info": "",
    "module": "SOLUTIONS",
    "car_model": "",
    "car_year": "2015",
    "gear": "Automatic",
    "files": [
        {
            "name": "ORG_mb_delphi_crd3x.x_tc1797_obd_full_int_flash.bin",
            "size": 4194304,
            "md5": "97e6bc1fba8521b53cee608c22a88ba8",
            "type": "ORG"
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    "client_ip": "154.249.235.161"
}