{
    "ticket_id": "T20260503_150211_7E6812",
    "created_at": "2026-05-03T15:02:11+02:00",
    "client_ts": "2026-05-03T15:02:10",
    "status": "closed",
    "licensed_to": "Benali",
    "brand": "Citroën",
    "system": "_",
    "other_info": "MEV 17.4",
    "module": "SOLUTIONS",
    "car_model": "DS3",
    "car_year": "2010",
    "gear": "Manual",
    "files": [
        {
            "name": "ORG_DS3_GRISE_ORI_IntFl.bin",
            "size": 1540096,
            "md5": "b7d34a0fd2880750afb35b02b69d606b",
            "type": "ORG"
        },
        {
            "name": "MOD_solution_T20260503_142523_B32EC0_-__-__answered_.bin",
            "size": 1540096,
            "md5": "841fbcc6d30a5a039e0b6b02a7efd8f6",
            "type": "MOD"
        }
    ],
    "client_ip": "2a01:e0a:b9d:b110:2116:b317:bc:a05"
}