{
    "ticket_id": "T20260504_103004_6E1E23",
    "created_at": "2026-05-04T10:30:04+02:00",
    "client_ts": "2026-05-04T11:30:01",
    "status": "closed",
    "licensed_to": "civelek",
    "brand": "Fiat",
    "system": "_",
    "other_info": "edc17c69 0281035022",
    "module": "SOLUTION NOT WORKING",
    "car_model": "egea",
    "car_year": "2022",
    "gear": "Automatic",
    "files": [
        {
            "name": "ORG_FCA_BO_1.BIN",
            "size": 4194304,
            "md5": "f992d3300fb06c92a233085c4d50fd87",
            "type": "ORG"
        }
    ],
    "client_ip": "159.146.96.223"
}