{
    "ticket_id": "T20260504_110338_D30321",
    "created_at": "2026-05-04T11:03:38+02:00",
    "client_ts": "2026-05-03T22:03:34",
    "status": "closed",
    "licensed_to": "ilir",
    "brand": "Mercedes",
    "system": "_",
    "other_info": "adblue off",
    "module": "SOLUTIONS",
    "car_model": "glk",
    "car_year": "2013",
    "gear": "Automatic",
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    "client_ip": "5.206.233.231"
}