{
    "ticket_id": "T20260504_112104_831F47",
    "created_at": "2026-05-04T11:21:04+02:00",
    "client_ts": "2026-05-04T10:21:01",
    "status": "closed",
    "licensed_to": "azzouz185",
    "brand": "Bmw",
    "system": "_",
    "other_info": "edc16c1",
    "module": "IMMOBILIZER",
    "car_model": "bmw",
    "car_year": "2008",
    "gear": "Manual",
    "files": [
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}