[
    {
        "id": 1,
        "from": "client",
        "text": "file:\/\/\/D:\/WhatsApp Image 2026-05-03 at 21.55.52.jpeg",
        "file_url": "",
        "timestamp": "2026-05-04T11:27:05+02:00"
    },
    {
        "id": 2,
        "from": "admin",
        "text": "please just reply in same ticket don t open a lot of ticket for only one file",
        "file_url": "",
        "timestamp": "2026-05-04T11:36:38+02:00"
    }
]