{
    "ticket_id": "T20260504_114922_2623B8",
    "created_at": "2026-05-04T11:49:22+02:00",
    "client_ts": "2026-05-04T11:48:49",
    "status": "closed",
    "licensed_to": "support",
    "brand": "Citroën",
    "system": "SID 807 EVO",
    "other_info": "stage 1",
    "module": "STAGE 1",
    "car_model": "",
    "car_year": "2008",
    "gear": "-",
    "files": [
        {
            "name": "ORG_ext-flash.bin",
            "size": 2097152,
            "md5": "62e4311091b1e64319513578e2ade20e",
            "type": "ORG"
        }
    ],
    "client_ip": "154.241.60.119"
}