{
    "ticket_id": "T20260504_144105_1CFB00",
    "created_at": "2026-05-04T14:41:05+02:00",
    "client_ts": "2026-05-04T13:41:04",
    "status": "closed",
    "licensed_to": "mlarbi",
    "brand": "Renault",
    "system": "DDCR",
    "other_info": "",
    "module": "SOLUTION NOT WORKING",
    "car_model": "MEGANE",
    "car_year": "2009",
    "gear": "Manual",
    "files": [
        {
            "name": "MOD_OCTv3_Renault_DDCR_MEGANE_EGR-_NoChk_.bin.bin",
            "size": 40960,
            "md5": "7c98347f221bd2a372f5873c9cef01a2",
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    "client_ip": "105.235.132.12"
}