{
    "ticket_id": "T20260504_152415_57F68D",
    "created_at": "2026-05-04T15:24:15+02:00",
    "client_ts": "2026-05-04T15:24:16",
    "status": "closed",
    "licensed_to": "elkad",
    "brand": "Mercedes",
    "system": "_",
    "other_info": "",
    "module": "SOLUTIONS",
    "car_model": "",
    "car_year": "2019",
    "gear": "Automatic",
    "files": [
        {
            "name": "ORG_Mercedes_V_2013_250_CDI_S_S__2.1__190_hp_Bosch_EDC17C66_OBD_NR.bin",
            "size": 2097152,
            "md5": "0733a18a4a8161fa2ecb872cd82896bd",
            "type": "ORG"
        }
    ],
    "client_ip": "2a02:8424:a521:4d01:5015:e4ed:4223:884"
}