{
    "ticket_id": "T20260505_111222_22804E",
    "created_at": "2026-05-05T11:12:22+02:00",
    "client_ts": "2026-05-05T11:12:12",
    "status": "closed",
    "licensed_to": "Reprog33",
    "brand": "Renault",
    "system": "EDC16C3",
    "other_info": "",
    "module": "STAGE 1",
    "car_model": "",
    "car_year": "2003",
    "gear": "Manual",
    "files": [
        {
            "name": "ORG_Renault_Master_1997__II__3.0_DCI_120_hp_Bosch_EDC16C3_OBD_NR.bin",
            "size": 1048576,
            "md5": "0ed6d31ff0dc746e01524428fbad5c28",
            "type": "ORG"
        }
    ],
    "client_ip": "2a04:cec2:26:6a9e:7c5c:ffa6:4d33:4141"
}