{
    "ticket_id": "T20260505_120505_C5FAAC",
    "created_at": "2026-05-05T12:05:05+02:00",
    "client_ts": "2026-05-05T13:04:03",
    "status": "closed",
    "licensed_to": "aktas",
    "brand": "Ford",
    "system": "_",
    "other_info": "",
    "module": "-",
    "car_model": "KUGA",
    "car_year": "2019",
    "gear": "Automatic",
    "files": [
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            "size": 4194304,
            "md5": "7f229fd75e31774db594f523cf03d476",
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    ],
    "client_ip": "78.189.13.161"
}