[
    {
        "id": 1,
        "from": "client",
        "text": "i try to make IMMO OFF but Coming Error When Processing",
        "file_url": "",
        "timestamp": "2026-05-06T10:38:25+02:00"
    },
    {
        "id": 2,
        "from": "admin",
        "text": "in progress ...",
        "file_url": "",
        "timestamp": "2026-05-06T10:39:03+02:00"
    },
    {
        "id": 3,
        "from": "client",
        "text": "hello",
        "file_url": "",
        "timestamp": "2026-05-06T10:39:53+02:00"
    },
    {
        "id": 4,
        "from": "admin",
        "text": "hello sir this file is wrong reading or immo already off please send original  file",
        "file_url": "",
        "timestamp": "2026-05-06T10:42:46+02:00"
    },
    {
        "id": 5,
        "from": "client",
        "text": "how can isend it ?",
        "file_url": "",
        "timestamp": "2026-05-06T10:45:27+02:00"
    },
    {
        "id": 6,
        "from": "admin",
        "text": "submit new ticket",
        "file_url": "",
        "timestamp": "2026-05-06T11:08:30+02:00"
    }
]