[
    {
        "id": 1,
        "from": "client",
        "text": "EGR OFF NEEDED. FAULT CODES P0407 AND P045A. DO I NEED TO DISCONNECT EGR ALSO?",
        "file_url": "",
        "timestamp": "2026-05-06T11:47:34+02:00"
    },
    {
        "id": 2,
        "from": "admin",
        "text": "in progress...",
        "file_url": "",
        "timestamp": "2026-05-06T12:08:00+02:00"
    },
    {
        "id": 3,
        "from": "admin",
        "text": "EGR_OFF_ EDC17C69  you don t need to disconnect any plug",
        "file_url": "https:\/\/1clicktune.com\/download.php?t=T20260506_114734_B0B20E&f=SOL_20260506_121345_EGR_ORG_2026-5-6-10-36-20_TC1793_PFlash.bin",
        "timestamp": "2026-05-06T12:13:45+02:00"
    }
]