{
    "ticket_id": "T20260506_122100_5D51DF",
    "created_at": "2026-05-06T12:21:00+02:00",
    "client_ts": "2026-05-06T12:20:49",
    "status": "closed",
    "licensed_to": "Benali",
    "brand": "Volkswagen",
    "system": "EDC17C74",
    "other_info": "",
    "module": "STAGE 1",
    "car_model": "GOLF 7",
    "car_year": "2017",
    "gear": "Automatic",
    "files": [
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}