{
    "ticket_id": "T20260506_123703_4E1E9B",
    "created_at": "2026-05-06T12:37:03+02:00",
    "client_ts": "2026-05-06T11:36:48",
    "status": "closed",
    "licensed_to": "chaouche",
    "brand": "Volkswagen",
    "system": "EDC16U1",
    "other_info": "",
    "module": "SOLUTION NOT WORKING",
    "car_model": "GOLF5",
    "car_year": "2004",
    "gear": "Manual",
    "files": [
        {
            "name": "ORG_FLASH_ORG.BIN",
            "size": 1048576,
            "md5": "d91886127113e1a0335ab14d8c7554ac",
            "type": "ORG"
        },
        {
            "name": "MOD_solution_T20260506_104739_B76310.bin",
            "size": 1048576,
            "md5": "8e8b94710fda7d3e982510b84c299679",
            "type": "MOD"
        }
    ],
    "client_ip": "105.235.129.192"
}