{
    "ticket_id": "T20260506_162102_54F5FA",
    "created_at": "2026-05-06T16:21:02+02:00",
    "client_ts": "2026-05-06T16:21:00",
    "status": "closed",
    "licensed_to": "bajjou",
    "brand": "Peugeot",
    "system": "MD1CS003 IMMO",
    "other_info": "",
    "module": "SOLUTION NOT WORKING",
    "car_model": "peugeot partner",
    "car_year": "2019",
    "gear": "Manual",
    "files": [
        {
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    "client_ip": "2001:863:273:dbf0:78da:5af8:758b:7559"
}