{
    "ticket_id": "T20260507_100915_06A44F",
    "created_at": "2026-05-07T10:09:15+02:00",
    "client_ts": "2026-05-07T11:09:17",
    "status": "closed",
    "licensed_to": "auris20",
    "brand": "Volkswagen",
    "system": "EDC16U1",
    "other_info": "need of p0407 dtc",
    "module": "SOLUTION NOT WORKING",
    "car_model": "vw touran",
    "car_year": "2007",
    "gear": "Manual",
    "files": [
        {
            "name": "ORG_OCTv3_Volkswagen_EDC16U1_vag_bosch_edc16u1_obd_maps_wvgzzz1tz8w071788_20260507102931__NoChk_.bin",
            "size": 2097152,
            "md5": "e702b09155ae55b0cdd0dfe1be6701ba",
            "type": "ORG"
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    ],
    "client_ip": "2a00:809:39b:da0a:309a:2092:d279:2499"
}