{
    "ticket_id": "T20260507_134953_6544E6",
    "created_at": "2026-05-07T13:49:53+02:00",
    "client_ts": "2026-05-07T12:49:53",
    "status": "closed",
    "licensed_to": "Azhar",
    "brand": "Volkswagen",
    "system": "EDC16U34",
    "other_info": "",
    "module": "-",
    "car_model": "",
    "car_year": "2007",
    "gear": "Manual",
    "files": [
        {
            "name": "ORG_VAG_BOSCH_EDC16U34_EXT_EEPROM_20260507124306.bin",
            "size": 4096,
            "md5": "42905ff975fbbcd39fae1a5a2933bd90",
            "type": "ORG"
        }
    ],
    "client_ip": "2a00:23c7:f359:1001:acf7:ce:557b:c630"
}