{
    "ticket_id": "T20260508_191516_F99BDC",
    "created_at": "2026-05-08T19:15:16+02:00",
    "client_ts": "2026-05-08T18:15:16",
    "status": "closed",
    "licensed_to": "mdhperf",
    "brand": "Bmw",
    "system": "_",
    "other_info": "Stage 2 solution not available",
    "module": "SOLUTION NOT WORKING",
    "car_model": "218D 163HP",
    "car_year": "2016",
    "gear": "Manual",
    "files": [
        {
            "name": "ORG_BMW-2-serie-2014-F22-F23-20d-163-hp-Bosch-EDC17C50-OBD-VR.bin",
            "size": 2097152,
            "md5": "b7eb075ebee29166156f4e3f8b6ea4ad",
            "type": "ORG"
        }
    ],
    "client_ip": "2a00:23c5:e328:eb01:2c4a:94c4:70b5:ec01"
}