{
    "ticket_id": "T20260509_164239_A098FA",
    "created_at": "2026-05-09T16:42:39+02:00",
    "client_ts": "2026-05-09T16:42:42",
    "status": "closed",
    "licensed_to": "eda6259",
    "brand": "Citroën",
    "system": "DCM 3.5",
    "other_info": "",
    "module": "STAGE 1",
    "car_model": "c4 2.0hdi 150cv",
    "car_year": "2011",
    "gear": "Manual",
    "files": [
        {
            "name": "ORG_psa_delphi_dcm3.5_boot_fullbackup_full_backup_20200509130930_int_flash.bin",
            "size": 3145728,
            "md5": "6c0109d9cbeae685eedf73cd2d502d1d",
            "type": "ORG"
        }
    ],
    "client_ip": "2a01:cb0c:32c:3300:ed63:1208:d2f3:92e"
}