{
    "ticket_id": "T20260509_231636_BA263A",
    "created_at": "2026-05-09T23:16:36+02:00",
    "client_ts": "2026-05-09T23:16:35",
    "status": "closed",
    "licensed_to": "BERGHEUL",
    "brand": "Renault",
    "system": "EDC16C3",
    "other_info": "EDC 15C13",
    "module": "SOLUTIONS",
    "car_model": "trafic 2",
    "car_year": "2011",
    "gear": "Manual",
    "files": [
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            "size": 524288,
            "md5": "4cf9232fb1fd6ba6a8f5d5b03d0b9fff",
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    ],
    "client_ip": "154.242.67.211"
}