{
    "ticket_id": "T20260510_121028_04AC7B",
    "created_at": "2026-05-10T12:10:28+02:00",
    "client_ts": "2026-05-10T12:09:35",
    "status": "closed",
    "licensed_to": "majestiic",
    "brand": "Volkswagen",
    "system": "SIMOS 18",
    "other_info": "",
    "module": "POP & BANG",
    "car_model": "",
    "car_year": "2015",
    "gear": "Manual",
    "files": [
        {
            "name": "ORG_Volkswagen_Golf_2012__VII_MKI__2.0_TSI_300_hp_Continental_Simos18.1_OBD_VR.bin",
            "size": 4194304,
            "md5": "754736fde0aee37c0d72c3eebb463506",
            "type": "ORG"
        }
    ],
    "client_ip": "41.200.39.235"
}