{
    "ticket_id": "T20260511_123234_39AA32",
    "created_at": "2026-05-11T12:32:34+02:00",
    "client_ts": "2026-05-11T12:32:33",
    "status": "closed",
    "licensed_to": "ACS63",
    "brand": "Isuzu",
    "system": "_",
    "other_info": "SUZUKI EDC16C3",
    "module": "SOLUTIONS",
    "car_model": "GRAND VITARA",
    "car_year": "2011",
    "gear": "Manual",
    "files": [
        {
            "name": "ORG_original.BIN",
            "size": 1048576,
            "md5": "2218dcc0b5aa44f695e7f5db2bd39088",
            "type": "ORG"
        }
    ],
    "client_ip": "2a04:cec0:1107:b444:495:f349:9310:b2cf"
}