{
    "ticket_id": "T20260511_152610_344835",
    "created_at": "2026-05-11T15:26:10+02:00",
    "client_ts": "2026-05-11T15:26:12",
    "status": "closed",
    "licensed_to": "hamch",
    "brand": "Volkswagen",
    "system": "EDC16U1",
    "other_info": "EDC16U1",
    "module": "-",
    "car_model": "2006",
    "car_year": "2006",
    "gear": "Manual",
    "files": [
        {
            "name": "ORG_DPF_DTC_OFF__VW_TRANSPORTER_2.0_TDI_Version__01_SW_1037382704_.bin",
            "size": 2097152,
            "md5": "cf4b4615a11db66fab435209e7e2759a",
            "type": "ORG"
        }
    ],
    "client_ip": "105.74.1.248"
}