{
    "ticket_id": "T20260511_214424_95FA1B",
    "created_at": "2026-05-11T21:44:24+02:00",
    "client_ts": "2026-05-11T20:44:23",
    "status": "closed",
    "licensed_to": "demox",
    "brand": "Bmw",
    "system": "_",
    "other_info": "",
    "module": "STAGE 1",
    "car_model": "",
    "car_year": "2005",
    "gear": "Automatic",
    "files": [
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}