{
    "ticket_id": "T20260511_221853_47C606",
    "created_at": "2026-05-11T22:18:53+02:00",
    "client_ts": "2026-05-11T21:18:53",
    "status": "closed",
    "licensed_to": "demox",
    "brand": "Brand",
    "system": "System",
    "other_info": "",
    "module": "-",
    "car_model": "",
    "car_year": "-",
    "gear": "-",
    "files": [
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            "size": 4194304,
            "md5": "6680370151d5ba362ec0d029bb00d7bc",
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    ],
    "client_ip": "64.145.94.84"
}