{
    "ticket_id": "T20260512_081124_E15240",
    "created_at": "2026-05-12T08:11:24+02:00",
    "client_ts": "2026-05-12T08:11:24",
    "status": "closed",
    "licensed_to": "carmona",
    "brand": "Bmw",
    "system": "_",
    "other_info": "EDC17C50",
    "module": "STAGE 1",
    "car_model": "X3",
    "car_year": "2012",
    "gear": "Automatic",
    "files": [
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    "client_ip": "77.226.212.180"
}