{
    "ticket_id": "T20260512_102840_858900",
    "created_at": "2026-05-12T10:28:40+02:00",
    "client_ts": "2026-05-12T10:28:34",
    "status": "closed",
    "licensed_to": "freestylauto",
    "brand": "Volkswagen",
    "system": "EDC15P(coming soon)",
    "other_info": "",
    "module": "STAGE 1",
    "car_model": "transporter",
    "car_year": "2000",
    "gear": "Manual",
    "files": [
        {
            "name": "ORG_Volkswagen_Transporter___Multivan___Caravelle_1996__T4__2.5_TDI_102_hp_Bosch_EDC15VM__OBD_NR.bin",
            "size": 524288,
            "md5": "8ad9f38f2ae7c06a0ecc3437dc890cf1",
            "type": "ORG"
        }
    ],
    "client_ip": "185.22.219.161"
}