{
    "ticket_id": "T20260512_103332_AC0958",
    "created_at": "2026-05-12T10:33:32+02:00",
    "client_ts": "2026-05-12T10:33:30",
    "status": "closed",
    "licensed_to": "Awahid",
    "brand": "Volkswagen",
    "system": "EDC15P(coming soon)",
    "other_info": "",
    "module": "STAGE 1",
    "car_model": "VW T4 2.5 TDi 102cv",
    "car_year": "2002",
    "gear": "Manual",
    "files": [
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            "name": "ORG_T4_Ta3na_Flash.bin",
            "size": 524288,
            "md5": "0d2069fa8649b14f50c6ab507bea1af0",
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    "client_ip": "2a0d:e487:14df:b768:2935:4468:90f:6ad3"
}