{
    "ticket_id": "T20260512_115151_5E0E2B",
    "created_at": "2026-05-12T11:51:51+02:00",
    "client_ts": "2026-05-12T11:51:51",
    "status": "closed",
    "licensed_to": "ailian",
    "brand": "Mercedes",
    "system": "_",
    "other_info": "",
    "module": "-",
    "car_model": "",
    "car_year": "-",
    "gear": "-",
    "files": [
        {
            "name": "ORG_fx_506gq__W245__200_CDI__2.0__140_hp_Bosch_EDC16C32_OBD_NR.bin",
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    "client_ip": "197.147.108.95"
}