{
    "ticket_id": "T20260512_130204_D865F8",
    "created_at": "2026-05-12T13:02:04+02:00",
    "client_ts": "2026-05-12T13:01:58",
    "status": "closed",
    "licensed_to": "numess67",
    "brand": "Mercedes",
    "system": "_",
    "other_info": "EGR OFF",
    "module": "SOLUTION NOT WORKING",
    "car_model": "CLASSE B",
    "car_year": "2015",
    "gear": "Automatic",
    "files": [
        {
            "name": "ORG_Mercedes_B_2013__W246__200_CDI__2.1__136_hp_Delphi_CRD3.30_OBD_NR.bin",
            "size": 4194304,
            "md5": "2b08799faf011767032660540199f313",
            "type": "ORG"
        }
    ],
    "client_ip": "2a01:cb11:8021:f76f:797b:e372:daaa:241b"
}