{
    "ticket_id": "T20260512_131605_0B7B6B",
    "created_at": "2026-05-12T13:16:05+02:00",
    "client_ts": "2026-05-12T00:16:03",
    "status": "closed",
    "licensed_to": "ilir",
    "brand": "Audi",
    "system": "EDC17C64",
    "other_info": "Standstill rev limiter",
    "module": "SOLUTIONS",
    "car_model": "audia3",
    "car_year": "2012",
    "gear": "Automatic",
    "files": [
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    "client_ip": "5.206.233.231"
}